what is the difference between certified preowned and used?

Certified pre-owned phones are lightly used, thoroughly inspected by a professional team (and repaired if necessary), and then you're convered by our 1 year warranty as well.
Used phones are pre-owned phones that have not been factory repaired, and have not been tested officially. Typically, great customer service is not inlcuded with an used phone purchase.

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  • I'd like to know more detail about your iPhone refurbishment process.
    I understand you are R2v3 certified yet that appears to be more about good safety and environmental standards, which I am glad to see. But I would like to know in more detail what is involved at your end as far as the iPhone or other device is involved. You must have a standard sheet or report that explains all this; I just couldn't find it on your site.
    What steps do you take that sets your refurbishment apart from others?  I would just like to know more about your refurbishment process and how it compares to, say, decluttr,  Amazon Renewed Premium, or BackMarket, other vendors I'm considering. I do realize your refurbishment is all in-house not via outside refurbishers, and that sounds like a plus. -