Go to the contact us page or email us at firstname.lastname@example.org Provide us with your order number and the reason you are returning this device. We will then email you with a prepaid return label to ship the device back. Before you ship it back please be sure to remove your iCloud. Upon receiving the return, we will either issue you a refund or expedite you a replacement.
Articles in this section
- Plug 12 Month Warranty
- How can I download the the plug App?
- Who is plug?
- The plug Promise
- Are our accessories original?
- Where does plug ship from?
- What is the difference between certified preowned and new?
- How do I return my device?
- what is the difference between certified preowned and used?
- Are our phones real?